Question 1

Are your products homemade?

Accepted Answer

Absolutely! All of our products are handmade with love in our cottage kitchen. We carefully craft each item to ensure the freshest and most delicious treats for our customers.

Question 2

Do you offer vegan options?

Accepted Answer

Yes, we understand the importance of catering to various dietary preferences and restrictions. We offer a selection of vegan options on our site.

Question 3

What is a cottage bakery?

Accepted Answer

A cottage bakery is a small-scale baking business operated from a home kitchen. Because it's always homemade, we pride ourselves on creating delicious baked goods using traditional methods and high-quality ingredients.

Question 4

Do you deliver?

Accepted Answer

Currently, we offer local delivery within a 5 mile radius of our bakery. Delivery fees may apply depending on the distance. Alternatively, you can also arrange for pick-up at a designated location.

Question 5

How far in advance should I place my order?

Accepted Answer

We recommend placing your order at least 72 hours in advance to ensure availability, especially for custom or large orders. However, we do our best to accommodate last-minute requests whenever possible.

Question 6

Can you make something that isn't listed on your site?

Accepted Answer

Sometimes! I love working with customers to make exactly the treat they want. Feel free to reach out and we can discuss.

Question 7

Can I customize my order for special occasions?

Accepted Answer

Absolutely! Whether you're celebrating a birthday, wedding, or any other special event, we're happy to work with you to create custom treats that suit your theme and taste preferences. Contact us to discuss your ideas!

Question 8

What is your policy on allergens?

Accepted Answer

While we take precaution to prevent cross-contamination, please be aware that our kitchen handles common allergens such as nuts, dairy, eggs, and gluten. If an item is marked as 'vegan' or 'dairy free' it means that the ingredients list do not include the specified ingredient. We cannot guarantee there are not trace amounts of allergens. If you have severe allergies, please contact us to discuss your concerns before placing an order.

Question 9

Is your kitchen inspected?

Accepted Answer

Yes, our kitchen undergoes regular inspections to ensure compliance with health and safety regulations. We prioritize cleanliness and adhere to all relevant guidelines to maintain a safe and hygienic environment for baking our delicious treats.

Bandit Baking Company